Location & Service Hours
Call us: 905-846-0309
Feel free to email or call us for any questions not answered here.
Ques: Is the warranty voided ?
Ans: No. The XBOX 360 warranty seal is not voided. You can still use your XBOX 360 warranty if required.
Ques: How do i know what DVD Drive is in my XBOX 360 ?
Ans: You can check on 360Drives.com or mouse over this image.
Ques: What firmware do you use?
Ans: Always the latest iXtreme firmware is installed. Currently its 1.6 for LiteON, BenQ, Samsung and 1.51 for Hitachi DVD Drives. If some better/newer firmware or mod comes out in the future, that will be used.
Ques: Is this reversible ? Can you do undo the mod ? How much is the charge ?
Ans: Yes the mod is reversible for Samsung, Hitachi & BenQ DVD Drives. For the Lite-ON DVD Drive currently no original firmware is released and thus it cannot be reverted back once modded. This may be possible in near future.
There is no charge for reverting back to official firmware.
Ques: What guarantee do you provide of the mod?
Ans: For the XBOX 360 the firmware gets replaced. If the firmware runs once, its always going to run. So, tecnically its guaranteed for lifetime.
Ques: Is the Mod XBOX Live Safe? Do you guarantee it?
Ans: There is security on the console, the DVD Drive and the Game discs. The iXtreme firmware fixes the DVD and being stealthed, the console does not know if it has been installed.
The game discs also have security. The game discs should be 1:1 copy of the original retail discs otherwise your console's online safetly is compromised. This is responsibility of the end user. Various tools are available to check this for you. Example of such a tool is ABGX360. You can google it to obtain it.
Due to the nature that microsoft can bring new updates that are able to detect the firmware / games, and its dependancy on end user for only using properly backed up games... We cannot provide 100% guarantee on XBOX Live. No Installer / Modder will. It is a good idea to assume that there is always a slight chance that you could get banned.
Always check the homepage of our website for latest information.
Ques: What can i do to be safest?
Ans: 1) Check your ISO files before burning them. You can use XDVDMulleter to check if they are properly backed up and stealthed. Here is a good tutorial on how to check with XDVDMulleter.
2) Play single player games in an Offline Profile.
3) Play only Originals online in your Live Profile.
Ques: What happens if i get banned ? Can you revert it to original state to unban it ?
Ans: Only your console is banned. It is not possible to un-ban it. You need to get another console to be able to go on XBOX Live.
Ques: What media should i use to burn my XBOX 360 game backups?
Ans: Verbatim DVD+R DL; Expensive, but well worth it.
Ques: Can i do updates?
Ans: Yes, you can safely update from game discs. But we suggest that check our website before doing any major yearly updates.
Ques: How can i make backups of my game discs?
Ans: There are 2 methods:
1)You need a Samsung SH-D162C flashed w/ Kreon.81 for this. These can be found on ebay. Here is good tutorial on how to rip the games.
2) You can use your PC burner, but have to open it up and has to be kept in that state. More information here.
Ques: Can games be installed on XBOX 360 hard drive like the old XBOX 1?
Ans: No. The latest dashboard update allows you to install games on the hard drive, but it still requires game disc inserted in the DVD Drive.
Ques: Can i run XBOX Media Center and Emulators on XBOX 360 ?
Ans: No. Custom/unsigned code cannot be run on XBOX 360.
Ques: Will XBOX 360 original games still run ?
Ans: Yes.
Ques: Do you offer any discounts on multiple mods ?
Ans: Yes.
Ques: Do you sell games? How much for each disc?
Ans: NO GAMES. Mods & Repairs Only. Please do not ask us for game backups legal or illegal. We do not sell or provide any games.
Ques: Is your Red Ring Repair a permanent fix ?
Ans: Yes and No.
3 Red Rings is a general failure. It does not tell you what is actually wrong with your system. It is usually caused due faulty connections of the Graphics chip. So we might have fixed your GPU, but it can happen due to many other BGA chips in the System. The second most common cause is the CPU. When you bring it in for repairs, we fix one and do prevention on other.
95% of the cases it is the GPU chip and rarily other BGA chips break down.
Ques: What is your warranty on XBOX 360 Repairs ?
Ans:
3 Red Rings - 30 days
E74 - 30 days
No Video Signal - 30 days
DVD Laser Lens - 90 days
DVD Drive Replacement *new*- 90 days
DVD Drive Replacement *refurb*- 30 days
Ask for other repairs.
We are in no way strict about the warranties :)